As you’ve probably noticed, one of the recurring themes in my writing is establishing a business by delivering exceptional customer service. Good customer service is the lifeblood of any business. No amount of marketing or advertising could do the trick without genuinely taking care of the customer’s need at a fair market price. However, your…
DetailsThe New Year has already brought in a slew of software advancements, and it is obvious that tech moguls are already winning big. The Google App store just announced a monumental availability of 3.5 million apps, while iOS reports over $300 million in-app purchases and in-app sales as of New Years Day 2018. As we…
DetailsWhile the average local business may have a lot less self-generated data than big players such as Amazon or Google, it doesn’t mean that Big Data is completely off limits. In fact, there are a ton of ways that Big Data is better tailored for small business because they are typically agiler and have the…
DetailsSome of the world’s greatest technological advancements of the 21st century have not only altered the way that we live our lives but have also affected our healthcare approach. From wearable technology to CT scans, technology fuels medical education, training, and patient-driven solutions. Now we can add the very new and exciting concept of Augmented…
DetailsOver the past decade, the growing importance of big data and analytics has earned an attractive place among the general public. The term data science is no longer just a reference used by tech enthusiasts and computer geeks; it is now one of the most innovative and sexiest jobs of the 21st century. The shift…
DetailsOver the past decade, it has become conventional wisdom that dramatic advances in both artificial intelligence and robotics will work their way into society as we know it. As consumers, we already recognize the growing shift towards smart thermostats, smart security systems, and smart cars, in an emerging category known as the Internet of Things,…
DetailsIf you have been anywhere near a news station or news outlet in the past month, then you’ve probably heard all of the hype surrounding net neutrality. Like many of us, you’re likely wondering just what this means for your day-to-day life, as well as the future of U.S. If you’re finding yourself a little…
DetailsIf a large organization has a security breach it may end up dealing with a public relations nightmare. It will have to work hard to convince their customers that they’ve done what it takes to correct any problems caused by a security breach. It may even have to pay some customers out for any damage…
DetailsHow would you feel if your personal information is exposed to the world? That’s exactly what 57 000 000 people woke up to recently. A story broke about Uber’s data breach that involved the leaking of customer information. And all of it was kept secret for almost a year. That means your information could be…
DetailsWhile the latest cybersecurity news has been flooded with stories of data breaches, unidentifiable hacker groups, ransomware attacks, leaked business data, sensitive voter records, and more, it’s easy to overlook some of the impressive and inherently good advancements we’ve made in 2017. This Thanksgiving I’d like to pause the negative news stories and take a…
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